Glimpse Support
Using Glimpse
Glimpse supports iPhone and iPad with iOS / iPadOS 26 or later, with Simplified Chinese and English interfaces.
On the Photos tab, switch card groups and tap a card or the organization button to enter the photo feed. Swipe vertically to browse, left to stage deletion and right to stage a favorite. The right-side controls also offer undo and media information. The video feed uses similar controls.
Review the confirmation card at the end of a batch. Only confirmation requests changes in the system photo library. Hiding can be staged in media information. A staged choice is not a completed deletion, favorite or hiding action; actual outcomes are recorded after system execution.
Why is some media missing?
Check Settings → Apps → Glimpse → Photos; paths vary with system versions. Limited permission exposes only selected media. Filters, existing favorites, hidden or non-editable assets and assets with uncertain results can also exclude media. Small libraries may have fewer than 15 items in a batch. Everyday photos does not mean every image.
Media does not load or takes too long
Check your connection and whether Apple Photos can open the media. Originals stored in iCloud may need a system download. Return and retry, or browse another item. Unavailable media cannot be organized. Avoid deleting the app to resolve loading issues, as unsynced local records may be lost.
An operation result is uncertain
Open the batch in More → Batch records to inspect its status and available verification actions. Permission changes or interruptions can make a result uncertain. Check Apple Photos before taking further action, and do not repeat the original deletion request. Dismissing a reminder does not undo an executed operation or turn an unknown outcome into a success.
iCloud sync and switching devices
Enable automatic sync in More → Personal profile and iCloud. Use the same Apple Account on your devices, with available connectivity and iCloud storage. Your nickname, supported settings and operation history sync automatically. Photo files remain managed by the system photo library; unfinished selections stay on the source device.
System scheduling can delay sync. Disabling sync retains existing records, and uninstalling does not automatically erase cloud records. To remove cloud data, first disable sync on relevant devices and then check the system's iCloud storage-management options.
Pro subscriptions and restoring purchases
Random photo and video organization is free. In versions offering Pro, recent and similar-photo modes allow free browsing, analysis and staged selections; submitting changes requires Pro. Prices, billing periods and eligible offers are shown in the purchase screen and Apple's confirmation.
On another device, sign in with the Apple Account used for purchase and use Restore Purchases in More → Glimpse Pro. Manage cancellation in your system account’s subscription settings; cancellation typically leaves access until the paid period ends. Apple handles refunds: Request a refund. Terms of Use (Apple Standard EULA).
Caches, progress and operation records
More → Data and storage lets you clear image caches or reset browsing progress without deleting system photos. Resetting progress retains operation history and may be unavailable with unfinished batches or uncertain outcomes. Swipe a record row to delete it from history; removing a record does not undo changes in Apple Photos.
Contact support
Please include the app version and build number (More → About this app), device model, system version, photo-permission mode, reproduction steps and expected behavior. Redact private content in screenshots. Do not send private photos, complete asset identifiers or passwords.
Contact support
lvjianhua75@me.com
For data handling and privacy choices, read the Glimpse Privacy Policy.